We co-create the operating models, platforms and customer experiences that earn trust for insurers, UMAs and brokers across the continent.
The African insurance market is underserved, underdigitised and underleveraged. Distribution networks are fragmented, claims are slow, and customer trust is hard won. We walk with insurers, UMAs and brokers to change that.
From distribution enablement to claims automation, we anchor every engagement in outcomes that matter to your bottom line and your customers lives.
Modernisation for established carriers and administrators.
Scalable platforms for UMAs and niche insurers.
Embedded insurance and new distribution journeys.
Four solution patterns where we have walked the journey before, anchored in outcomes and the rigour of a regulator.
Clarity on distribution, underwriting and claims governance.
Salesforce FSC, MuleSoft, SixFold and AI-enabled capabilities.
Connected flows across policy admin, claims and all channels.
Training, measurement and continuous optimisation.
A focused stack, designed to integrate with whatever policy admin, claims and reinsurance estate you have inherited.
Insurance Industry Cloud, Financial Services Cloud, Service Cloud, Agentforce.
AI for underwriting risk triage.
Integration to PAS, claims, fraud and payments.
Agentforce and bespoke ML for service, claims and pricing.
Let us talk about what the journey looks like for your organisation, from strategy through to adoption and managed impact.
